This Cookie Policy provides information for users on the way we use cookies and/or monitoring technologies
to collect information given when they visit the www.openinnovability.enel.com website (hereafter the “Website”).
The Data Controller that processes the personal data gathered through the Website is Enel S.p.A., which has its legal headquarters at Viale Regina Margherita
no. 137, 00198, Rome, VAT no. 00934061003, Tax no. 00811720580 (hereafter referred to as “Enel”). Enel will process your personal data in compliance with the
applicable personal data protection legislation.
1. What are “cookies”?
1.1. Cookies are small text files that websites send to users’ devices (e.g. computer, tablet, smartphone, notebook, etc.), where they are saved and then
sent back to the same sites on the user’s next visit. Cookies may require the user’s prior consent.
1.2. Cookies allow the device on which they are stored to be identified for the entire period of their validity or registration. During visits to the Website,
navigation data-related information received from the user’s device may be stored in cookies installed on the latter.
1.3. Cookies perform different functions and make navigating the Website more efficient by remembering the user’s preferences and enhancing their navigation
experience. They can also help personalise the advertisements shown during navigation and the marketing activities aimed at the user, ensuring that they reflect
his/her interests and preferences.
1.4. Cookie settings can be changed at any time. The following information provides further detail about the cookies used by the Website and the ways the
settings relating to them can be managed.
2. Types of Cookies used
2.1. When a user connects to the Website via their web browser, cookies may be installed on their device in order to enable the Website to recognise that device,
ensuring the effective use of the Website for the lifetime of the cookies, and to collect information on accesses to the Website.
2.2. When navigating the Website, cookies may also be sent to the device from other sites or servers (i.e. “third parties”); these may contain certain elements
(e.g. images, maps, sound, specific links to pages in other domains) present on the site being visited. With regard to this profile, these may be:
2.2.1. First party cookies, sent directly by Enel to the user’s device.
2.2.2. Third party cookies, which are sent by a third party but on Enel’s behalf.
2.3. Depending on the purpose of the cookies, these can be divided into:
2.3.1. Technical cookies: their use is strictly limited to the transmission of session-identifying data (numbers generated randomly by the server) necessary for
the secure, efficient navigation of the Website; these are not persistent cookies stored on the user’s computer but are erased when the browser is closed. These
cookies are used for security reasons and to improve the service offered to users.
Enel uses the following Technical Cookies:
Name
|
Lifetime
|
First/Third party
|
Description
|
| clientSrc |
Session |
First party |
Used for authenticating the user. |
| inst |
Session |
First party |
Used to redirect user to the correct Salesforce servers. |
| sid |
Session |
First party |
Used for authenticating the user. |
| sid_Client |
Session |
First party |
Used for authenticating the user. |
| renderCtx |
Session |
First party |
Used for a community context state. |
| RRetURL |
Session |
First party |
Used for user login redirection. |
| RSID |
Session |
First party |
Used for user login redirection. |
| pctrk |
Session |
First party |
Used for guest user public page view tracking. |
| nlbi_[ID] |
Session |
First party |
Cookies used by the Application Delivery Platform Incapsula
|
| AWSELB |
Session |
First party |
Cookie di Amazon Web Services per l'Elastic Load Balance(distribuzione del client sui targets -- routing)
|
| SC_LNK_ENEL |
Session |
First party |
Technical cookie used while navigating the site
|
| incap_ses_[ID] |
Session |
First party |
Incapsula cookie that preserves the user's status during requests made on the page.
|
2.3.2. Technical cookie: necessary to keep track of consent given by User;
Name
|
Lifetime
|
First/Third party
|
Description
|
| visid_incap_[ID] |
1 year |
First party |
Incapsula cookie that preserves the user’s status during requests made on the page.
|
| autocomplete |
2 months |
First party |
Used to determine whether or not the browser should remember the user's login ID. |
| oid |
2 years |
First party |
Used to redirect user to the correct Salesforce org and to assist the user for the next login. |
| oinfo |
2 months |
First party |
Used for customer organization state tracking, |
| sso_start_page |
60 days (*) |
First party |
Indicates SAML 1.1 or 2.0 Idp login url/start page - saml_request_id should be more commonly used
(*) However, the cookies are either overridden or removed on each login so the actual longevity of the cookie varies depending on use
|
| saml_request_id |
60 days (*) |
First party |
Contains encypted org id and user id using the session key
(*) However, the cookies are either overridden or removed on each login so the actual longevity of the cookie varies depending on use
|
| logout_url |
60 days (*) |
First party |
Indicates SAML 1.1 or 2.0 landing page after logout
(*) However, the cookies are either overridden or removed on each login so the actual longevity of the cookie varies depending on use
|
| sso_url_source |
60 days (*) |
First party |
Used with SP-init SAML in authn-request.jsp. Tells us whether to read the URL from a cookie or from an org config.
(*) However, the cookies are either overridden or removed on each login so the actual longevity of the cookie varies depending on use
|
| saml_sso_config |
60 days (*) |
First party |
Used with SP-init SAML in authn-request.jsp for communities and org domains with multi saml configs. Tells us the SamlSsoConfigId to read from.
(*) However, the cookies are either overridden or removed on each login so the actual longevity of the cookie varies depending on use
|
| cookieconsent_eneloicom |
1 month |
First party |
Technical cookie used to capture the closing of the "Cookie Policy" banner. The banner is displayed on first access to the site.
|
2.3.3. Cookie Analytics: Enel uses cookie analytics to analyse the number of users that visit the Website and the ways in which the Website is used,
collecting the information in aggregate form.
Enel uses the following Cookie Analytics:
Name
|
Lifetime
|
First/Third party
|
Description
|
| s_vi |
2 years |
First party |
Adobe Analytics cookie that identifies a unique visitor |
| s_cc |
Session |
First party |
Adobe Analytics set and read by JS code to determine if cookies are enabled |
| s_sq |
Session |
First party |
Adobe Analytics cookie used to recover the most recent link visited by the user |
| AMCV_xxx |
2 years |
First party |
Adobe Analytics cookie that identifies a unique visitor
|
| gpv_pn |
Session |
First party |
Adobe Analytics cookie that captures values of pages visited
|
| s_getNewRepeat |
30 days |
First party |
Adobe Analytics cookie which determines if visitor is new to site or not
Captures information and saves it within an Analytics variable.
|
| s_lv |
3 years |
First party |
Cookie from the Adobe Omniture family which collects information on URLs visited, time spent at them and searches made.
Captures information on the visitor's browser, device it is on and if an ad has been clicked on
|
| s_lv_s |
Session |
First party |
Cookie from the Adobe Omniture family which collects information on URLs visited, time spent at them and searches made.
Collects information on the visitor's browser, device it is on and if an ad has been clicked on
|
2.3.4. Profiling cookies: profiling cookies create user profiles and are used to send out advertising messages that reflect the preferences expressed by
the latter while surfing the web or to enhance their navigation experience. These cookies can be used for this purpose only with the user’s consent.
Enel specifically uses the Facebook Pixel, a cookie used for retargeting and which allows advertisements consistent with previously visited pages and with the
user’s navigation on the Website, to be shown on social media or when the user carries out a search using a search engine. This technology means that Enel only
sends the user advertisements that are tailored to his/her tastes rather than standard advertisements.
Below is a description of the First and Third Party profiling cookies used on the Website:
Name
|
Lifetime
|
First/Third party
|
Description
|
| AMCVS_[ID]@AdobeOrg |
Session |
First party |
Adobe Marketing Cloud cookie for visitor identification |
| AMCV_[ID]@AdobeOrg |
2 years |
First party |
Adobe Marketing Cloud cookie for visitor identification |
| fr |
3 months |
Third party |
Encrypted Facebook ID and Browser ID |
| _ga |
2 years |
Third party |
Used to distinguish users. |
3. Managing Cookies using your browser settings
3.1. Almost all web browsers allow you to check which cookies are on your hard drive, block all cookies or receive a warning every time a cookie is installed.
In some cases, however, failure to install a cookie may make it impossible to use some areas of the Website in question.
3.2. Below are the main ways in which the most popular browsers enable users to choose their cookie use options:
3.3. If you are using a mobile device, you should consult the instruction manual for information on how to manage cookies.
3.4. For further information on cookies and also on how to view the ones set on your device, how to manage or remove them,
visit www.allaboutcookies.org.
3.5. Facebook and Adobe Marketing Cloud cookies can be disabled using the instruction procedures provided by the two suppliers.
Therefore, if you use the Website without disabling these cookies, you, the user, are giving your implicit consent to have your data
processed by Facebook and Adobe Marketing Cloud, albeit within the constraints of the methods and purposes indicated above.
3.6. To view Facebook’s company privacy policy, please go to https://www.facebook.com/policies/cookies/ To view Adobe Marketing Cloud’s
privacy policy, please go to https://www.adobe.com/it/privacy.html .
For further information on user personal data processing, please read our Privacy Policy.
